| Shipping & Delivery
Orders are dispatched within 24hrs of receiving payment, Monday through Saturday.
Shipping Options
Regular Post ($5 flat rate for any size order)
Orders are shipped via Australia Post with a delivery time of approximately 3 to 5 working days.
Express Post ($10 flat rate for any size order)
Orders are shipped via Australia Post with a delivery time of approximately 1 to 3 working days. For next day delivery you must reside within the Express Post Delivery Network. For more information, visit www.australiapost.com.au
WE CURRENTLY DO NOT SHIP OUTSIDE OF AUSTRALIA
Refund & Returns Policy
Dreadheadhq Australia is happy to offer a replacement or refund for any unopenend items that arrive damaged or defective.
To receive a replacement / refund, follow the below steps.
1. Contact us within 7 days of receiving your product using our Contact Us Form. Tell us your Name & Order Number and what the issue is.
2. Return the damaged products to:
Dreadheadhq Australia
Po Box 2008
Burleigh Heads BC, QLD, 4220
Returns must be received within 14 days of the initial order.
We will send out a replacement within 48hrs of the defective items being received.
For hygienic reasons, all body products (ie: waxes, shampoos etc) that are returned to us will be discarded. We do not resell or reuse any returned body products.
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